QAre you a manufacturer or a trading company?
KLIONCE is a machinery manufacturer and supplier with more than 20 years of industry experience. We manufacture loaders, skid steer loaders, excavators, forklifts and related equipment, and manage product configuration, inspection, export delivery and after-sales support through our manufacturing and service system.
QHow do you guarantee product quality?
We use standardized production processes supported by experienced engineers and technicians. Quality checks cover components, assembly, hydraulic and electrical functions, leakage, safety devices, appearance and final pre-delivery inspection. CE- or EPA-compliant configurations and supporting documents can be confirmed where required, depending on the model and destination market.
QCan I add my label or logo? Do you provide OEM service?
Yes. We support OEM and ODM cooperation. Depending on the model and order quantity, customization may include colors, labels, logos, machine configuration, attachments, packaging and documentation. Feasibility, minimum quantity, cost and lead time are confirmed before production.
QWhat are your payment terms?
A typical order uses a 30% deposit with the remaining 70% paid before shipment. An irrevocable letter of credit at sight may also be accepted when agreed by both parties. Final payment terms and verified banking details are stated in the approved proforma invoice or sales contract.
QHow long is the delivery time?
Standard products in stock can be prepared for shipment quickly. Customized products are generally scheduled within 30 days after the deposit and specifications are confirmed. The final delivery date depends on the model, quantity, customization, component availability and current production schedule.
QHow do you build long-term business relationships?
We focus on consistent quality, competitive and transparent pricing, dependable delivery and responsive after-sales support. We treat every customer as a long-term partner, communicate honestly and work to create sustainable value regardless of market or order size.